Fiona Liao Pos Malaysia

Fiona Liao is the Group Chief Marketing, Communications & Sustainability Officer at Pos Malaysia Berhad, a position she has held since February 2022. In this role, she is responsible for leading the marketing, communications, product, philately, and sustainability functions. Her focus is on strengthening Pos Malaysia’s brand equity through innovative engagement initiatives and revenue-generating activities, with a passion for building trust and connecting lives and businesses for a better tomorrow. Fiona holds an MBA from Hawaii Pacific University majoring in Marketing and has over 20 years marketing and communications experience spanning the finance, education, logistics and hospitality industries with great brands like Hyatt, Prudential and DHL.