Title
Ms
Full Name
Fiona Liao
Designation
Group Chief Marketing, Communications and Sustaina
Company
Pos Malaysia
Your Professional Bio
Fiona Liao is the Group Chief Marketing, Communications & Sustainability Officer at Pos Malaysia Berhad, a position she has held since February 2022. In this role, she is responsible for leading the marketing, communications, product, philately, and sustainability functions. Her focus is on strengthening Pos Malaysia’s brand equity through innovative engagement initiatives and revenue-generating activities, with a passion for building trust and connecting lives and businesses for a better tomorrow. Fiona holds an MBA from Hawaii Pacific University majoring in Marketing and has over 20 years marketing and communications experience spanning the finance, education, logistics and hospitality industries with great brands like Hyatt, Prudential and DHL.

25 September 2025

Time Session
11:30
12:00
Explore how brands are winning hearts and minds by aligning marketing with ESG values. This panel dives into strategies for authentic storytelling, purpose-driven campaigns, and building trust with conscious consumers.
Fiona Liao Speaker
John D Chacko Speaker
Yens Yenkai Moderator